How quickly do you respond to calls in Framingham?+
For active leaks or storm damage, we prioritize Framingham calls and typically have a crew on-site within a few hours. Standard inspections and estimates are usually scheduled within 24 to 48 hours, often sooner depending on our current route through Framingham.
Will I get a written estimate before you begin?+
Yes. Every job starts with a free inspection and a written, itemized estimate. We don't start work off a verbal quote, and the price you approve is the price on the final invoice unless you request additional work.
Is Big Toms Roofing a licensed roofing contractor?+
We hold an active MA contractor license and full insurance coverage, and we'll provide proof of both on request β most Framingham customers ask, and we expect that.
What emergency roofing services are available in Framingham?+
Our emergency line is staffed around the clock. If water is actively coming in, call +1-855-469-0306 first β we'll get a tarp and temporary fix in place fast, then schedule the permanent repair.
Do you handle insurance paperwork?+
We regularly coordinate directly with insurance adjusters across Framingham, MA and provide the photo documentation and scope reports they need to process claims efficiently.
How many days will a reroof take at my Framingham home?+
A standard single-family reroof usually wraps in a day or two once we're on-site; larger or steeper roofs, or metal systems, can take a bit longer. You'll get an exact estimate before we schedule.
Do you install metal roofing or just shingles?+
Our Framingham crews are certified for major shingle manufacturers as well as metal roofing and commercial membrane systems β we'll help you choose based on budget, home style, and how long you plan to stay in the house.
What kind of warranty comes with a new roof?+
Every Gutter Installation job comes with a written workmanship warranty from Big Toms Roofing, separate from the manufacturer's material warranty on shingles or metal panels. Terms are outlined in your estimate.
How much does a roof inspection cost?+
Yes, we perform pre-purchase and pre-listing inspections throughout Framingham with a written report and photos β useful for negotiations on either side of the transaction. Ask about current pricing when you call.
What's your full service area in Framingham, MA?+
Beyond Framingham, our crews regularly service the surrounding Framingham, MA area. Call +1-855-469-0306 and we can confirm coverage for your specific address in seconds.
